Privacy Policy


    Arabian Excursions collects customer information during the order process and also while customers navigate through our website:

    The information provided by customers at the time of booking such as their name, physical address, email address, and payment information is considered private. Arabian Excursions will not sell this personal information to third parties. This information will be used to process your booking and deliver instantly. In addition, Arabian Excursions reserves the right to contact existing customers regarding special promotions and events.

    We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.

    Purpose of collecting information:

    • To process the booking
    • To confirm the costs before proceeding with final confirmation
    • To contact our customers in case of any post booking support or changes
    • For Billing

    Data Protection Policy

    All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

    The information provided by customers of Arabian Excursions will be handled only by Arabian Excursions its authorized agents/suppliers. Your information will not be given or sold to any third party for its use in marketing or any other promotion purposes.

    Use of your information

    The information of our clients and visitors will be used by Arabian Excursions Portal for market analysis and production of internal reports, for marketing our products and services generally and (subject to any objection or preference you may indicate when submitting your details to us) for sending information to you about our products and services from time to time. In case of any objection from any of our clients and visitors on the same, necessary action will be taken.

    Third Party Service Providers

    Arabian Excursions may share your information provided with your booking with third-party service providers such as bank or credit card processing company or a hotel. Your personal information will not be used by any other third party for purposes other than providing these services in relation to your order.

    Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

    We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement .

    Legal Disclosure of Your Information

    We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

    Transaction Security

    All transactions occur through Secure Server. That means that we use encryption to secure information sent from your computer to our servers. In addition, for the safety of your credit card payments we do not insist on the credit card details we provide you direct link to our Payment Gateway and processes under 3D secure system.

    Updating Your Information

    If you ever need to update any information on file with Arabian Excursions, you may call or email us at Arabian Excursions at (contact us). If you need to update your information when re-ordering, you will have a chance to make changes to your payment information, shipping and billing address(es) at checkout.

    What information does Arabian Excursions retain?

    Arabian Excursions stores data about individuals in order to process bookings of services. We store the name, e-mail address, phone number and nationality to create a booking/account, which is stored on our secure servers. This data is stored and used in accordance with our Privacy Policy as mentioned above. Individuals consent of storing and processing these data when creating an account or making a booking.

    How can data be deleted?

    If you have created an account or made a booking, Arabian Excursions acts as data controller. In this case, we will delete the data upon request (via email to [email protected]).

    Data may remain in the systems back-up files, which will be deleted periodically.

    We undertake to perform the deletion within one month (30 calendar days) and will send you a confirmation once the information has been deleted. Wherever possible, we will aim to complete the request in advance of the deadline.

    If you have additional questions about the privacy of your information, please contact Arabian Excursions at [email protected]

    If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

    The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers' are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

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